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FAQ
1. Q: What is the warranty
One year warranty. From the date when machine was received, any fault except for wrong operation during warranty period could be repaired freely. But the travel and hotel expenses should be paid by buyer.
2. Q: What is the after sale service
We could offer full manual book and 24 hours on-line trouble shooting service if any operation problem or break down.
3. Q: What about the shipping methods
Ocean freight, air freight, land freight and express. Delivery service to the port or to door available.
4. Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
5. Q: What is your terms of payment ?
A: Payment<=5000USD, 100% in advance. Payment>=5000USD, 30% T/T in advance ,balance before shippment.
If you have another question, pls feel free to contact us as below:
6. Q: What kind of payment ways can you accept?
T/T, L/C, Western Union.
One year warranty. From the date when machine was received, any fault except for wrong operation during warranty period could be repaired freely. But the travel and hotel expenses should be paid by buyer.
2. Q: What is the after sale service
We could offer full manual book and 24 hours on-line trouble shooting service if any operation problem or break down.
3. Q: What about the shipping methods
Ocean freight, air freight, land freight and express. Delivery service to the port or to door available.
4. Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
5. Q: What is your terms of payment ?
A: Payment<=5000USD, 100% in advance. Payment>=5000USD, 30% T/T in advance ,balance before shippment.
If you have another question, pls feel free to contact us as below:
6. Q: What kind of payment ways can you accept?
T/T, L/C, Western Union.
